Budget Blinds Serving Silver Spring

• Dear Scott at Budget Blinds, I just wanted to take a moment to let you know how impressed I am with you and your staff. I ordered blinds from you several years ago and when I went to get new windows installed, you came out to reinstall my blinds free of charge! That is unheard of in this day and age. As I had replaced my windows, I also decided to replace one of the blinds I hadn't replaced years ago. You made excellent recommendations and the new blind looks better than I anticipated. In addition, I had expressed that I needed the blind for before I had people over for a gathering, and you installed the blinds before the date I specified! The new blind looks incredible and the person who came out to install it was friendly, polite, flexible (he came during my lunch break), did a great job installing it, and cleaned up everything before he left. It was a pleasure to work with you and your company. I will definitely continue to recommend you in the future. And of course, if I ever need blinds, your company will be the one I call. Best wishes to a wonderful 2011. Sincerely, Naomi
  Naomi, Germantown
• Hi Scott, The blinds look terrific and the mechanisms are so smooth. We have tried a lot of blinds across all price points so we should know! I really appreciate everyone involved in the whole process. Setting up my appointment with you on the phone for a consult was easy and quick and pleasant (rare these days!). When Mark came to measure for the blinds, he was on time, efficient and super-friendly. The whole process might have taken 15 minutes. And finally, when your expert installer Richard came, he was terrific. On time, pleasant, and had friendly conversation with me and my children. He was quick at the installation and meticulous about picking up any and all bits of trash. When I expressed my disappointment that the installation was mounted flush with the window casing, and that I thought I had made it clear that I wanted the blinds mounted inside the window "box" up against the window, he did not bat an eyelash. Not a trace of negativity. He just had me call you while he took some of the trash to his van, came back in and was already preparing to make it right. When there was no easily accessible electric outside, he hand-cut the valances to fit inside the window "box" for all windows and did so with precision. Richard just solved the problem and was clearly operating under the mission to please the customer. I think it took him less time to install these blinds the second time. The whole experience was awesome, and refreshing given the lack of customer service in the retail business prevalent today in the US. Most importantly, I love the blinds, they look great and they operate great. Thank you so much and please pass along my thanks to your team! Have a wonderful weekend... I know I will, sleeping in, in my nice dark room! (I am hoping the kids sleep in as well in their nice dark room too!) Sincerely Tina
  Tina, Chevy Chase
• The new shutters we recently purchased from Budget Blinds are far better than we had even hoped. Not only are they aesthetically beautiful, the house is much warmer....no more drafts, and great privacy when we want it. The shutters are beautifully installed....only thing we are wondering now, why did we wait so long to purchase them?
  Karen, Montgomery County, MD

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